End To End Sale

End To End Sale

 
 
 


Deciding to outsource part or all of your sales function can be a very difficult decision for a business. We pride ourselves on making that decision even the tiniest bit easier for our clients—by acting as a seamless partner; fully transparent and entirely accountable to our clients.
Our core offering is providing our clients with end to end Sales/Customer Service support. With an experienced and qualified staff of over 200, our well established Sales unit will help propel your business towards achieving exponential profits.

Our inbound operation programs involve a combination of Telesales and email marketing using our proprietary e-mail databases, direct mail campaigns, internet search engine strategies and social media outreach. We have more than 8 years of experience in delivering highly effective b2b telemarketing, and outsourced call center customer services to the software, e-commerce, financial services, Travel, Hospitality and manufacturing industries.

Large companies to small start ups, we cater to all verticals through our inbound call center and b2b telemarketing services because they share something in common: a need for excellence in outsourced customer support. Mazda's services are effective because we provide direct, ongoing senior management involvement in all client programs. We continually monitor the program to ensure consistency, quality service, responsiveness, and efficiency.

In addition,Mazda has invested in a state-of-the-art call center technology infrastructure that scales to your service program needs. Our highly stable and flexible call center environment supports the most demanding and complex call routing, reporting, analysis and application requirements making for an effective B2B telemarketing service.

"It's supported by a talented team of call center IT specialists."

CORE COMPETENCIES

 
 
 
 

As a company that has hired hundreds of sales professionals, we know just how difficult hiring the right team member can be. Over the past decade, we have carefully crafted and refined our recruiting process to efficiently and effectively hire the best and brightest sales professionals for our clients.

Traditionally, training at most companies begins and ends when a new hire joins the company, goes through an onboarding process, and familiarizes themselves with both the product and the processes. At Mazda, we do things differently. Training is one of our greatest strengths, and we view it as an ongoing and never-ending process of improvement that happens in both large and small ways every single day.

Our open floor plan reflects our management style: consistently accessible, endlessly encouraging, and firmly accountable. Each member of our management team, from our CEO to the newest Sales Manager, is carefully selected for their blend of a numbers-driven analytic mind and a supportive people-person personality. Our management structure is built on sophisticated CRM technology that allows us to track and manage our progress smoothly, while simultaneously incorporating face-to-face meetings with each individual Sales Professional as well as their team as a whole.